Shipping policy

Shipping Policy – Jooltara

At Jooltara, we aim to deliver your favorite imitation jewelry safely and on time across India. Please read our shipping policy to understand how your order will be processed and delivered.


📦 Order Processing Time

  • All orders are processed within 2 to 5 working days after successful payment.

  • Orders are not shipped or delivered on Sundays or public holidays.

  • If we experience a high volume of orders, processing may take a little longer. In such cases, we will notify you by phone or WhatsApp.


🚚 Delivery Time & Partners

  • Once shipped, orders are usually delivered within 2 to 3 working days, depending on your location.

  • We deliver only within India using reliable courier partners.


💸 Shipping Charges

  • Free shipping is available on all orders above ₹400.

  • For orders below ₹400, a standard shipping fee may apply, which will be shown at checkout.


🔎 Order Tracking

  • Once your order is shipped, we’ll send you a tracking link via SMS or WhatsApp so you can follow your parcel in real-time.


🚫 Delivery Delays

While we aim to deliver all orders on time, delays may occur due to factors beyond our control such as weather conditions, courier issues, or remote area access. We appreciate your understanding and patience.


📍 Shipping Address

Please ensure that your shipping address, contact number, and pin code are correct at the time of placing the order. Jooltara is not responsible for delayed or undelivered orders due to incorrect or incomplete address details.


📞 Need Help?

For any shipping-related queries, feel free to contact us:

Email: jooltara@gmail.com
WhatsApp/Phone: +91 88009 10348
Support Timing: 24/7
Address: 876, Top Floor, Sector 4, Panchkula, Haryana 134112