Terms of service

Privacy Policy

This Privacy Policy describes how Jooltara (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from https://jooltara.in (the “Site”).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

The types of Personal Information we collect include (but are not limited to):

  • Name

  • Billing and shipping address

  • Payment information (e.g., credit card numbers, UPI, Razorpay)

  • Email address and phone number

  • Device information (browser version, IP address, time zone, cookies)

  • Order history and support communication

How We Use Your Information

We use your personal information to:

  • Fulfill and manage your orders, payments, and deliveries

  • Communicate with you about your order or support inquiries

  • Screen orders for fraud or potential risks

  • Provide you with updates, offers, and promotional messages (only with your consent)

  • Improve and optimize our Site and services

Sharing Your Personal Information

We may share your personal information with service providers to help us provide our services to you, including:

  • Shopify (our e-commerce platform)

  • Razorpay (for payment processing)

  • Courier partners (for shipping and delivery)

We do not sell or rent your personal information to third parties.

Storing & Protecting Your Information

Your personal data is stored securely on Shopify servers and our local systems, protected by appropriate security measures. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law.

Your Rights

If you are a resident of India, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Withdraw your consent at any time (where applicable)

To exercise these rights, please contact us at: jooltara@gmail.com

Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience on our Site, track usage data, and help us understand user behavior. You can manage your cookie preferences through your browser settings.

Third-Party Services

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

Minors

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete the data.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or for legal and regulatory reasons. The latest version will always be available on this page. Continued use of the Site after updates constitutes your acceptance of the revised policy.

Contact Information

If you have questions, concerns, or complaints about our privacy practices, please contact us:

Trading Name: Jooltara
Email: jooltara@gmail.com
Phone/WhatsApp: +91 88009 10348
Registered Business Type: Sole Proprietorship
Registered Location: Haryana, India